Key Responsibilities
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Install, configure, and deploy medical imaging software and related IT systems
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Provide technical customer support, troubleshooting, and issue resolution
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Set up, configure, and support on-premises and cloud-based servers
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Assist customers with protocol configuration and medical imaging data routing
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Conduct customer training on software usage and system operations
Requirements
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Minimum 3 years of professional experience in the Software as a Medical Device (SaMD) industry.
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Understanding of on-premises and cloud computing environments
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Ability to provide technical customer support, diagnose and troubleshoot software issues
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Willingness and ability to travel for business as required
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Proficiency in installing, configuring, and operating systems in Linux and Windows environments
Preferred Qualifications
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Experience integrating medical imaging systems using PACS and DICOM standards
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Strong understanding of hospital imaging workflows and clinical operations
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Knowledge of networking technologies, including TCP/IP, VPNs, and firewalls
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Experience providing technical support and communicating with healthcare professionals and hospital IT teams
Recruitment Process & Required Documents
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Required Documents: Resume and cover letter (free format)
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Process: Document Screening → 1st Interview (Online) → 2nd Interview (Online)
Please note that the process may be subject to change depending on circumstances.
Important Information
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Employment Type: Full-time (3-month probation period)
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Work Schedule: Monday to Friday (5 days a week)
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Compensation: In accordance with company policy
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Work Location: United States (location flexible)
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Upon final selection, training will be provided at our headquarters in Korea for a designated period
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Please note that if any false information is found in the application documents, the offer may be revoked even after hiring confirmation.
